IS THERE A WARRANTY?
All BLO BRUSH's come with a 1 year manufacturers warranty*
Of course every Blo Brush product is created to the highest standards and rigorously checked before it is sent off. But if, for any reason you feel your Blo Brush product is not performing as it should be and would like to submit a warranty claim, we’ll ensure the whole process is as simple and speedy as possible
All warranty claims return postage must be arranged at your own expense. We will then asses the product and if it is due to manufacturing issues, you will receive a full refund of the postage costs and a replacement product will be issued. If no manufacturing fault is to be found, you will be responsible for the return postage fees if you wish to have the item returned. Items at our office will not be held longer than 2 weeks
This can take anywhere up to 2 weeks, we try our best to speed this process up for you!
To initiate a warranty replacement/refund, simply email us at firstname.lastname@example.org with the details below:
Order Number/Proof of Purchase:
Product type and colour:
What is the fault with the product? (provide photo and/or video evidence only if safe to do so):
*Our manufacturer warranty is also known as a factory warranty. It only covers parts and systems that break down due to flaws or defects in factory-installed parts.